PRIVACY POLICY

1. Introduction

Unaily Pty Ltd ("we", "us", or "our") operates the website www.unaily.com.au (the "Site"). This Privacy Policy describes how Unaily collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.unaily.com.au (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

2. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last Updated" date. Your continued use of the Services after any changes indicates your acceptance of the updated policy.

3. Information We Collect

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us.

3.1 Information We Collect Directly From You

  • Basic Contact Details: Name, address, phone number, email.
  • Order Information: Billing address, shipping address, payment confirmation, email address, phone number.
  • Account Information: Username, password, security questions.
  • Shopping Information: Items you view, add to your cart, or add to your wishlist.
  • Customer Support Information: Information you include in communications with us.

3.2 Information We Collect Through Cookies

We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include information about how you access and use our Site, device information, browser information, network connection information, IP address, and other information regarding your interaction with the Services.

3.3 Information We Obtain From Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.
  • Payment processors who collect payment information to process your payments.
  • Third parties we work with who collect information using online tracking technologies such as pixels, web beacons, SDKs, and cookies.

4. How We Use Your Personal Information

We use your personal information to:

  • Provide Products and Services: Process your payments, fulfill your orders, send notifications related to your account, purchases, returns, and exchanges, and enable you to post reviews.
  • Marketing and Advertising: Send marketing, advertising, and promotional communications, and tailor the Services and advertising on our Site and other websites.
  • Security and Fraud Prevention: Detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
  • Communicating With You: Provide customer support and improve our Services.

5. Cookies

We use cookies to improve our Site and Services, remember your actions and preferences, run analytics, and tailor our Services and advertising. For specific information about the cookies we use related to powering our store with Shopify, see Shopify's Cookie Policy.

You can control and manage cookies through your browser settings. Blocking cookies may negatively impact your user experience and may cause some of the Services to work incorrectly or no longer be available.

6. How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

  • Vendors or Service Providers: IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
  • Business and Marketing Partners: To provide services and advertise to you.
  • Legal Obligations: To comply with applicable legal obligations, respond to subpoenas, search warrants, and similar requests.
  • Business Transfers: In connection with a business transaction such as a merger or bankruptcy.
  • Affiliates: Within our corporate group to run a successful business.

7. User-Generated Content

If you submit user-generated content to any public area of the Services, it will be public and accessible by anyone. We are not responsible for the privacy or security of any information that you make publicly available.

8. Third-Party Websites and Links

Our Site may provide links to third-party websites. We do not control or endorse these websites and are not responsible for their privacy practices. Review their privacy policies for more information.

9. Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

10. Security and Retention of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no security measures are perfect, and we cannot guarantee "perfect security". We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our policies.

11. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to access, delete, correct, port, restrict processing, and withdraw consent. You can exercise these rights by contacting us using the contact details provided below.

12. International Users

Your personal information may be transferred, stored, and processed outside of your country of residence, including in the United States. We will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses for data transfers out of Europe.

13. Contact Information

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise your rights, please contact us at:

  • Email: hello@unaily.com 

© 2024 Unaily. All rights reserved. The instructions and guidelines provided on this page are proprietary to Unaily. Unauthorized copying, reproduction, or distribution of this content is strictly prohibited. For more information on copyright and usage rights, please visit our Terms of Service on our official website at www.unaily.com.au.

Last Updated: 11/06/2024